Legal Document

gt99 Terms and Conditions

Please read this document carefully before using the gt99 platform. The terms described here apply equally to your account, transactions, bonuses and gaming activities.

Last updated: January 2025
Applicable to users in Bangladesh
For ages 21 and above
Important: By creating an account or using the services on the gt99 platform, you are considered to have automatically accepted these terms and conditions. Please read the complete document before using the service.

General Provisions

1.1 Purpose of the Document

This terms and conditions document defines the legal relationship, rights and responsibilities between the gt99 platform and its members. If any disagreement arises between gt99 and a member on any matter, the terms set out in this document shall be considered final.

1.2 Applicability

These terms apply to all services of gt99 — including casino games, sports betting, live casino, mobile app and any future services. If separate terms exist for a specific product or section, those terms shall apply alongside these general terms.

1.3 Condition of Consent

By accessing the gt99 platform, registering an account or using any service, you are considered to have read, understood and accepted this complete document. If you do not agree with any part of these terms, please refrain from using gt99's services.

Note: gt99 provides customer support in Bengali for users in Bangladesh. If you have difficulty understanding any term or provision, support is available via 24/7 live chat.

Membership and Account

2.1 Registration Eligibility

To open an account on gt99, you must be at least 21 years old. All gt99 services are strictly prohibited for anyone below this age. Each individual may open only one account. If the same person creates multiple accounts, those accounts will be cancelled and the associated balances may be forfeited.

2.2 Information Provided at Registration

You must provide accurate, complete and up-to-date information when opening an account. If false or misleading information is provided, gt99 reserves the right to close the account and forfeit any balance. Personal information collected at registration is stored and processed in accordance with our Privacy Policy.

2.3 Security of Login Credentials

You are solely responsible for keeping your username and password confidential. Disclosing or transferring login credentials to a third party is strictly prohibited. If you suspect unauthorised access to your account, notify the gt99 support team immediately.

  • A maximum of one account per person is permitted.
  • The account may only be used by the member themselves.
  • Selling, transferring or renting an account is strictly prohibited.
  • The system automatically detects any attempt to operate multiple accounts from the same IP address or device.

Age Verification and Identity Confirmation

3.1 Identity Verification Process

gt99 reserves the right to verify a member's identity, age and payment information at any time. A copy of a National Identity Card (NID), passport or birth registration certificate may be requested for verification. Withdrawals may be temporarily held until verification is complete.

3.2 Age Limit of 21+

All casino and betting services of gt99 in Bangladesh are for persons aged 21 or above only. If an account belonging to a person under 21 is identified, it will be closed immediately and all balances will be forfeited.

Age Limit Violation: Allowing minors to gamble or use an account is strictly prohibited and may be punishable by law. Our Responsible Gaming Policy provides detailed information on this matter.

Deposits and Withdrawals

4.1 Approved Payment Methods

The following methods may be used for deposits and withdrawals on gt99: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank and other major banks). Transactions through any other method are not available.

4.2 Limits and Timeframes

  • Minimum deposit: ৳300 (the same for each method).
  • Minimum withdrawal: ৳800.
  • Withdrawal processing generally takes between 30 minutes and 3 hours.

4.3 Transactions from Own Account

Members must deposit from a payment account registered in their own name. Using a third-party payment account may result in the withdrawal being held and an account verification process being initiated.

4.4 Rejected Transactions

If fraud or unusual activity is suspected, gt99 reserves the right to suspend or reject any deposit or withdrawal request. In such cases, the member will be asked to contact us via live chat or email.

Transaction Queries: If you have any issue with a payment or withdrawal, please contact our 24/7 live chat support. Answers to common questions can be found in the FAQ section.

Bonuses and Promotional Offers

5.1 Welcome Bonus

A 100% bonus is available on the first deposit at gt99, up to a maximum of ৳8,000. A 15x wagering requirement applies to the bonus — meaning the bonus amount must be wagered 15 times before winnings from the bonus can be withdrawn.

For example: depositing ৳1,000 gives a bonus of ৳1,000 and a total balance of ৳2,000. To meet the wagering requirement, bets totalling ৳1,000 × 15 = ৳15,000 must be placed.

5.2 Other Promotional Offers

gt99's active promotional offers include: Weekly Deposit Bonus (50%, up to ৳5,000, 18x wagering), Sports Special Reward (30%, up to ৳3,000, 15x wagering), Weekend Slot Blast (40%, up to ৳4,000, 20x wagering), Birthday Reward (up to ৳1,500, 10x wagering) and Refer a Friend Bonus (up to ৳2,000, 12x wagering).

5.3 Bonus Usage Terms

  • The specific wagering requirement for each bonus must be met.
  • The member must remain active within the time limit for completing the bonus terms.
  • It is not possible to use multiple bonuses at the same time.
  • The maximum withdrawal amount from a bonus is stated in the terms of the specific promotion.
  • gt99 reserves the right to cancel any bonus if bonus fraud is suspected.

5.4 VIP Program

gt99's VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is available at each level — ranging from a maximum of 0.3% at Bronze up to a maximum of 1.5% at Diamond level. Cashback is paid as a set percentage of the week's net losses (total losses minus total winnings).

Gaming Rules and Policy

6.1 Fair Play Policy

Every game on gt99 is operated through neutral RNG (Random Number Generator) technology, which ensures impartiality of outcomes. Any attempt to influence game results using external software or strategies will result in account closure.

6.2 Betting Rules

Each game or betting market has specific rules. In sports betting, if a match is cancelled or specific conditions are not met, the bet is voided and the original stake is returned. For live betting during a match, the rules of the relevant section apply.

6.3 Policy on Technical Errors

If a game is interrupted mid-way due to a server problem, technical error or disconnection, gt99 will review the relevant records and take appropriate action. gt99 reserves the right to correct or void any transaction where incorrect odds or payouts were displayed due to a technical error.

Prohibited Activities

The following activities are strictly prohibited on the gt99 platform. Engaging in these activities may result in account closure, balance forfeiture and legal action:

  • Operating an account through fraud, deception or manipulation.
  • Creating or operating multiple accounts for the same person.
  • Betting or gaming using automated bots, scripts or software.
  • Exploiting weaknesses in the bonus system to gain an unfair advantage.
  • Using the platform for money laundering or illegal financial activities.
  • Stealing another member's login credentials or gaining unauthorised access to their account.
  • Attempting to introduce harmful software or code into gt99's systems.
  • Conducting transactions using a third-party payment account.
Warning: If suspicious activity is detected, gt99 may place an account under investigation and suspend it temporarily without prior notice.

Account Suspension and Closure Policy

8.1 Closure by gt99

If any clause of these terms is violated, gt99 may temporarily suspend or permanently close a member's account. If fraud is proven, all balances in the account will be forfeited.

8.2 Account Closure by the Member

If a member wishes to close their own account, they must contact the gt99 support team via live chat or email. Any pending withdrawals will be processed before the account is closed.

8.3 Self-Exclusion

If a member feels they have an unhealthy addiction to gambling, they can request that their account be blocked for a set period. For more information on responsible gaming, please visit our Responsible Gaming page.

Data Protection and Privacy

9.1 Purpose of Data Collection

gt99 collects members' personal information solely for the purposes of account management, transaction verification and customer support. Personal information is not sold or transferred to third parties, though there may be a legal obligation to provide information to authorities under applicable law.

9.2 SSL Protection

gt99 uses SSL encryption on its platform, which keeps your financial and personal information secure. Full details on how data is collected, stored and used can be found in our Privacy Policy.

Limitation of Liability

10.1 Service Guarantee

The gt99 platform is provided on an "as is" basis. Temporary service disruptions may occur due to technical issues, maintenance breaks, or third-party software faults. In such cases, gt99 will not be held responsible for any loss incurred by members.

10.2 Financial Risk

Financial risk is inherent in casino and betting activities. Members bear full responsibility for any financial loss resulting from use of the gt99 platform. gt99 is not obligated to provide compensation for the outcome of any member's gaming decisions.

10.3 Third-Party Content

The gt99 platform uses content and services from third-party game providers. Any issues arising from those providers' services are the responsibility of the respective provider, not gt99. However, gt99 always endeavours to assist members in resolving such issues.

Dispute Resolution

11.1 Complaints Process

Any complaint regarding gt99's services should first be raised through 24/7 live chat. If the matter is not resolved via live chat, a detailed account should be sent by email. gt99 reviews all complaints fairly and endeavours to respond within a reasonable time.

11.2 Final Decision

In dispute resolution, the decision of gt99 shall be considered final; however, this does not affect a member's right to seek remedy through legal channels.

Support languages: gt99's live chat and email support are available in both Bengali and English, seven days a week, twenty-four hours a day.

Right to Amend Terms

12.1 Notice of Changes

gt99 reserves the right to change, revise or update these terms and conditions at any time. In the event of significant changes, members will be notified by email or via a notice on the platform.

12.2 Continued Use After Changes

Continued use of the gt99 platform after new terms are published will be considered as the member's acceptance of the revised terms. If a member does not agree with the revised terms, the option to close their account remains open to them at any time.

12.3 Current Version

The version of the terms and conditions published on this page shall at all times be considered the latest and effective version. Previous versions will no longer apply. For general information about gt99, please visit the About Us page.

Last reviewed: This document was last reviewed in January 2025. Please visit this page regularly.
21+ only — gambling can be addictive. Play responsibly.